When Phyllis had a baby girl in 1957, the doctor gave her a paper receipt for $85. In 2009, that 1957 Boomer sent a secure message to her doctor about a medical condition. Just 10 years later, she was greeted by a virtual pharmacist when she picked up a prescription.
Is a boom in telemedicine just around the corner? Let’s take a look at the trends.
Two years ago, 52% of encounters with physicians at Kaiser Permanente were virtual visits. Kaiser reports that members liked the convenience especially for minor ailments or for a discussion of test results.
United Healthcare finds that virtual visits save patients nearly 2 hours of time compared to an in-person visit, at a cost significantly less than emergency room, and at a time convenient for the patient’s personal schedule. Patients report satisfaction in communicating with doctors via email or chat for reassurance or triage.
PwC Health Research Institute 2019 webinar “Top Health Industry Issues of 2019” referenced the May 2018 study. “Consumers are ready to embrace a new era of care delivery.” 78% said they want virtual care to be one of the choices in their care options.
Beginning in calendar year 2019, CMS has added medical coding for virtual check-ins to assess whether an in-person visit is needed.
Florida Veterans Administration finds new uses for telehealth in treating PTSD. Veterans with PTSD connect virtually for creative therapies. Outcomes include lowered anxiety and improved blood pressure and heart rates.
Telemedicine is not only impacting the delivery of care, but also how healthcare interiors are designed. Today’s traditional designs will need to adapt for tomorrow’s technology-driven changes. MedSpace Innovations can help prepare you for what’s next.
Designed for Today…Flexible for Tomorrow.